Before filling in a Fault report, please make sure that you have checked the care and maintenance list and residence charges. If the need for repair is deemed to be the result of carelessness, neglignece, accident of lack of maintenance on tenant?s part, the tenant will be charged for the repairs. You find the list of care and maintenance from Hoas web pages www.hoas.fi occupation guide ? Hoashelp, Apartment management.

Property maintenance (common areas, property yard, cleaning) is constant agreement binded caring of the property. If property maintenace has not been taken cared of properly, please give us feedback directly to your own local office or by www.hoas.fi/feedback.